Open this email and choose Reset Your Password.Check your inbox for a Reset your password email sent by discovery+.Enter your discovery+ account email and choose Email Me.On the sign-in screen, choose Forgot Password?.For more info, go to Watch discovery+ via another app. Instead, you can stream discovery+ using the app where you signed up. Note If you subscribed to discovery+ through Amazon Prime Video Channels, The Roku Channel, DIRECTV, DIRECTV STREAM, DISH, or Sling TV, you can’t sign in to discovery+. You may need to try more than one of these solutions: If you’re having trouble signing in to discovery+, here are some things to try. Video playback issues: freezing, buffering, fuzzy video, black screen.Video player crashes during commercial breaks.discovery+ app is crashing or will not load.AVFoundationErrorDomain-11819 on Apple TV or iOS.Video playback issues on Android mobile devices - Video Enhancer and Color Effect Settings.Using AirPlay to stream from your device to your TV.Using a cellular connection to stream content.
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Ads displaying with discovery+ (Ad-Free) plans.Multiple or unauthorized account charges.Redeeming a discovery+ gift card, voucher or promo code.Password does not meet security standards.
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Accessing discovery+ without a subscription.Subscribing to discovery+ Amazon Prime Video Channel.